Rummy's Terms & Conditions —
Everything in Plain English

Rummy ("we", "the platform") is an online gaming service provider. These Terms and Conditions govern the legal relationship between Rummy and users based in Bangladesh ("you", "the player").

• These Terms are available in both English and Bengali; in the event of any conflict, the Bengali version shall prevail.
• By using Rummy, you agree to these Terms and Conditions.
• These Terms Privacy Policy and Responsible Gaming Policyforms a complete legal agreement with.
• Rummy is operated for entertainment purposes only. Gaming should not be treated as a financial investment.

Registering an account on Rummy is completely free. However, you are required to provide accurate and truthful information at the time of registration.

• Your real name, address, and date of birth are required during registration.
• Only one account may be registered per phone number.
• Keep your account password strong and never share it with anyone.
• Registering with false information may result in account termination and balance forfeiture.
• Opening an account in someone else's name or identity is strictly prohibited.

Under Rummy's Terms and Conditions, no one under the age of 18 is permitted to use this platform. This is not a business decision — it is an ethical and legal obligation.

The following documents are verified as part of the KYC (Know Your Customer) process:

Instant deposits on Rummy are available via bKash, Nagad, and Rocket. Certain rules apply to withdrawals.

• Minimum deposit: BDT 50 | Maximum deposit: BDT 50,000 per day.
• Minimum withdrawal: BDT 200 | Processing time: 15–45 minutes.
• Withdrawals will only be processed to the same payment method used for the deposit.
• Withdrawals may be withheld if KYC verification is not completed.
• Winnings from bonuses must meet the wagering requirements before withdrawal.

Rummy's bonus and promotion offers give players extra opportunities to win. However, each bonus comes with its own terms that must be followed.

• Welcome Bonus: Up to 100% on your first deposit. Wagering requirement: 30x.
• Weekly Cashback: 5–15% on net losses. Credited directly to your balance.
• Referral Bonus: Invite a friend and both of you get rewarded.
• VIP Program: Earn points and rewards based on regular gameplay.

If bonus abuse is confirmed, the bonus will be cancelled. Any individual attempting to claim bonuses through multiple accounts will have all accounts permanently closed.

Every game on Rummy runs on internationally certified RNG (Random Number Generator) technology. All outcomes are entirely random and never predetermined.

• If a technical error occurs during a game, Rummy may void the affected round.
• If a game is interrupted due to a network disconnection, the outcome will be determined based on server logs.
• The dealer's decision is final in Live Casino games.
• Any dispute regarding a game outcome must be raised within 7 business days.

The following actions are direct violations of rummy's Terms & Conditions and may result in immediate account termination:

• Playing using bots or automated software.
• Exploiting system vulnerabilities to gain an unfair advantage.
• Using the platform for money laundering or illegal fund transfers.
• Harassing or threatening another player.
• Creating multiple accounts to collect bonuses.
• Using Rummy's brand or logo without authorization.

Rummy reserves the right to review, suspend, or close any account at any time. Equally, you may close your own account whenever you choose.

• To close your account, contact the support team. If you have a remaining balance, withdraw it first.
• As part of Responsible Gaming, you can take a voluntary break at any time.
• If Rummy closes the account, any eligible balance (excluding bonuses) will be refunded.
• If an account is closed due to prohibited activities, the balance may be forfeited.

Rummy makes every effort to keep its services as reliable as possible. However, there are circumstances under which our liability is limited.

• Rummy is not responsible for any game losses caused by internet disconnection.
• Rummy is not liable for delays caused by third-party payment gateways.
• Rummy will not be held responsible for any account information leaked due to the user's own negligence.
• In the event of an unexpected technical error, Rummy may offer compensation of up to the amount of the relevant deposit.

Protecting your personal information is Rummy's top priority. Our full privacy policy is available on a separate page.

• Your information is never sold to third parties.
• All data is protected with 256-bit SSL encryption.
• Information may be shared with authorities when required by law.
• You have the right to request that your personal data be deleted.

For more details, visit our Privacy Policy Read the page.

Rummy believes gaming should be purely for entertainment. We want every player to enjoy our games in a healthy, responsible way. That is why responsible gaming is a key part of Rummy's Terms and Conditions.

• Set your own daily/weekly deposit limits.
• Use the Self-Exclusion feature to take a break from gaming.
• Avoid playing when you are under financial stress.
• If you notice signs of gaming addiction, please seek professional help.

Rummy reserves the right to update these Terms and Conditions at any time. When changes occur:

• Notifications will be sent to your registered email/phone.
• The "Last Updated" date on the website will be revised.
• You will be notified 7 days in advance of any major changes.
• Continued use of the platform after any changes will be considered acceptance of the updated terms.